Terms of Service

Last updated: October 3, 2026

Welcome to ThinkPuppy.

These Terms of Service govern your use of the ThinkPuppy website and your purchase of products from our store.

By accessing our website or purchasing a product, you agree to these Terms of Service and any applicable laws and regulations.

1. About ThinkPuppy

ThinkPuppy is an online retail store offering pet products.

Some products may be fulfilled and shipped by third-party suppliers and fulfillment partners.

Business name: TinkPuppy
Business address: Samiskarbogatan47
Email: support@thinkpuppy.co

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information on our website are accurate.

However, colors, dimensions, packaging, and other minor details may vary from product images due to manufacturing or display differences.

Where a product has specific instructions, warnings, age restrictions, size requirements, or other safety information, customers should review those instructions before use.

3. Pet Product Responsibility

ThinkPuppy products are intended to be used according to the instructions provided with each product.

Pet owners should supervise their pets when using toys, chews, accessories, or other products where appropriate.

Do not allow your pet to use a product that is damaged, broken, or unsuitable for the pet's size or behavior.

If a product becomes damaged during use, discontinue use immediately.

ThinkPuppy does not provide veterinary, medical, or behavioral advice.

If your pet has a health, behavioral, dietary, or safety concern, consult an appropriately qualified veterinarian or professional.

4. Prices

All prices displayed on our website are subject to change without notice.

The price applicable to your order is the price displayed at checkout when your purchase is completed, subject to correction of obvious errors.

Applicable taxes, shipping costs, and other charges will be displayed as required by law.

5. Orders

After you place an order, you will receive an order confirmation.

An order confirmation does not necessarily mean that the order has been accepted if we discover an error involving availability, pricing, product information, or other material information.

If we cannot fulfill an order, we will notify you and provide any refund required by applicable law.

6. Shipping

Shipping times and conditions are described in our Shipping Policy.

Because some products are fulfilled by third-party suppliers, shipping origin and delivery times may vary between products.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits mandatory consumer rights applicable to your purchase.

8. Intellectual Property

All ThinkPuppy branding, logos, graphics, text, website content, and original materials are protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, or commercially use our content without written permission unless permitted by law.

9. Website Use

You agree not to:

• use the website for unlawful purposes;

• attempt to interfere with the website's operation;

• introduce malicious software;

• access restricted areas without authorization;

• copy or misuse website content;

• engage in fraudulent purchasing activity.

10. Third-Party Services

Our store may use third-party services for payment processing, analytics, advertising, shipping, fulfillment, customer support, and other business functions.

Those services may have their own terms and privacy policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law, ThinkPuppy will not be responsible for indirect or consequential losses arising from use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

12. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be posted on this page with the applicable revision date.

13. Contact

If you have questions about these Terms, contact:

ThinkPuppy
Email: support@thinkpuppy.com